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INTERNATIONAL ORDERING/RETURNS INFORMATION

GLOBAL OUTBOUND SHIPPING GUIDE

The Parts Depot does ship Global. If you are a dealership and you would like to purchase from us, please submit your request by sending us an application by clicking here or email your request to This email address is being protected from spambots. You need JavaScript enabled to view it..

With updated customs regulations and tariffs, we will be able to streamline the shipping fees that are applied.  We use UPS and FED EX to help us keep your shipment moving through customs and maintain compliance so we can get your order to you as quickly as possible.

Through the NAFTA agreement the United States, Canada, and Mexico enjoy a set trading agreement that allows easier business-to-business relationships.  Duties and Taxes are free for all products made in North America. Brokerage Fees along with Shipping and Handling will apply. See Chart below for the added fees that will apply to your order.


Your Bill from the Parts Depot Includes:

  • Base Freight Charges
  • Brokerage Fees (see tables below)
  • GST (5% tax on broker fee and total value, shown below)
  • Insurance ($1 per $100 in value, beginning over $100 in value)

UPS

FedEx

Value of Shipmnt  Brokerage Fee 5% GST Value of Shipment  Brokerage Fee 5% GST
$0.00-20.00 $0.00 $.05-1.00 $0.00-20.00 $0.00 $.05-1.00
$20.01-150.00 $5.00 $1.35-7.50 $20.01-200.00 $4.00 $1.35-10.00
$150.01-750.00  $15.00 $7.50-37.50 $200.01-1,000.00 $25.00 $10.00-50.00
$750.01-2,500.00  $45.00 $37.50-125.00 $1,000.01-2,500.00  $35.00 $50.00-125.00
$2,500.01 & UP $51.50 $125.00 & UP $2,500.01 & UP $51.00 $125.00 & UP
**UPS and FedEx take UP TO 150 pound packages
**Max Length is 108" OR 165" combined length and girth

USPS

No Brokerage Fees or Taxes Apply
Recommended for packages UP TO 10 pounds
Usually takes 7-10 business days for delivery
Up to 36" long OR 83" combined length and girth


International Excess Parts Return Program

We can receive in excess and slow moving NEW OEM parts inventory from any corner of the world. Please contact our Business Development Department by calling toll free 800-743-3768 or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will help you begin the process and then direct you to work with your customs broker to ship it to us. Once in the States, we can arrange for a carrier to pick it up from the destination port and deliver it to one of our three warehousing sites. See below for some documents that you may need to begin the process.


PARTS RETURN DOCUMENTS